Comments on: Fix “Initializing the root folders to display” Message

By: Jadwiga

Jadwiga — Thu, 12 Apr 2012 03:57:55 +0000

Thank you for this fix, it was driving me mad each time I was trying to save any office files. Must say that our technical people did not know how to help me which is rather sad. Thanks again will pass this on to other people with this problem.

Jadwiga

By: Ralph

Ralph — Sat, 03 Mar 2012 01:45:52 +0000

I have a simple laptop with no network drives.
Do you have any idea on what else might be causing the “initializing folder” message and associated problem. I would appreciate any help.

Ralph

By: Laura

Laura — Thu, 01 Mar 2012 15:15:01 +0000

Thank you Thank you Thank you!!!!!!!!!!!!!!

By: David

David — Thu, 01 Mar 2012 12:46:23 +0000

Thanks for the fix. This problem in my situation was down to mapped drives to a desktop that had been shutdown. After disconnecting the disconnected mapped drives, the problem was resolved.

By: Deddy

Deddy — Mon, 26 Dec 2011 02:02:45 +0000

Thank a lot for your help.

By: E Herrington

E Herrington — Thu, 08 Dec 2011 15:20:39 +0000

Also something of note, if this is happening on a TS session, check to see if redirected drives from the local machine are causing the issue. That is what is was for me.

By: Mark Clabaugh

Mark Clabaugh — Thu, 08 Dec 2011 02:50:40 +0000

I am a developer and I clearly understand networking. I get the same error on a Windows XP machine, “Initializing the root folders to display” and the file open dialog hangs. After several seconds the folders appear.

At one time I assummed a service might be killed, becasue I had once experieced this issue and restarted the Windows Search Service and it fixed this in a previous version of office.

I have unmounted, remounted all my network drives. Using the run menu I have run \\servername\share – this opens Fast and OK.

What I do have is built in memory card readers on this machine which I cannot un-mount and when the file dialog does come back it appears to complaint about one of these drives.

Anyone have any ideas how to address this?

By: Jill M Gorrie

Jill M Gorrie — Sun, 13 Nov 2011 09:31:42 +0000

Thank you so much! Our help desk fixed the problem for about a day but never told me what they did and obviously didn’t fix it. I just disconnected all drive mappings not needed & problem has resolved.

By: PD

PD — Wed, 09 Nov 2011 19:16:46 +0000

Thanks man….this solved lot of my problem

By: luis

luis — Tue, 01 Nov 2011 10:43:32 +0000

I just started to have this problem after i joined my laptop to a new and different domain. Anyway it was very very annoying. Thank you for your help.